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Refund Policy

Sairastore is committed to your satisfaction. If you have purchased an item and you aren't satisfied with it, you may be eligible for a refund/partial refund if requested within 30 days of the original purchase date.

Refund process:

To be eligible for return and refund, the following steps must be taken:

Request of refund must be made within 30 days of the original purchase date.
Once you have contacted us, we will then transfer your email to our customer service representatives.

The item(s) must be unused and returned in the original packaging, in like-new, as determined in Sairastore sole, reasonable discretion.

Sairastore is committed to its consumers, and while we stand by our policy as written above, we also want to understand how we can resolve the dissatisfaction and better understand how we can serve you. Please contact Sairastore for any questions related to our policy, or simply to let us know how we can help.


This policy is effective as of 1 January 2021.